Privacy Policy

1. What data we collect

Depending on how you contact us, we may collect:

• Contact details: name, email address, phone number.
• Request details: ski destination and quote request information you provide.
• Communication records: messages you send and responses we provide.
• Form metadata: time and date of submission and basic technical information needed to process the request.

If we process personal data through cookies or similar technologies, we do so under the requirements of the Personal Data Protection Law.

2. How we use your data

We use personal data to:

• respond to and manage ski destination and quote requests;
• contact you by email and/or phone to clarify your request;
• provide customer support related to your inquiry;
• maintain and improve our services and website operation.

3. Legal basis for processing (Ukraine)

Our processing of personal data is based on lawful grounds under Law of Ukraine “On the protection of personal data” dated 01.06.2010 No. 2297-VI, including when processing is necessary to handle your request and communications.

4. Sharing of personal data

We may share personal data only when necessary for providing services and operating the site, including with:

• service providers who help us process requests (e.g., hosting or technical support), subject to confidentiality;
• authorized authorities, if disclosure is required by law.

We do not sell your personal data.

5. Data storage and retention

We store personal data for as long as needed to fulfill the purposes described in this Policy and to comply with applicable legal requirements. After that, we delete or anonymize data where feasible.

6. International transfers

If technical infrastructure or service providers are located outside Ukraine, personal data may be transferred. We take reasonable measures to ensure such processing complies with applicable requirements under the Personal Data Protection Law.

7. Your rights

Under the Personal Data Protection Law, you may request information about how your personal data is processed and request, as applicable, correction, deletion, or other actions related to your personal data.

To exercise your rights, contact us using the details in the “Contact us” section below.

Legal reference: Law of Ukraine “On the protection of personal data” dated 01.06.2010 No. 2297-VI.

8. Lead/contact form handling

If you submit a lead or contact form to request a ski destination or a quote, we process the submitted details to respond to your inquiry. Any form submission results in a redirect to a thank-you page managed by the site.

9. Cookie and tracking technologies

If we use cookies or similar technologies that process personal data, we ensure that notice and rights requirements are satisfied under Law of Ukraine “On the protection of personal data” dated 01.06.2010 No. 2297-VI.